Frequently Asked Questions

  •  What is your policy for confidentiality?

The Yellow Door Group team views confidentiality as vital to the therapeutic relationship. You can be assured that the information you share with the psychologist will be maintained in strictest confidence in accordance with ethical and legal requirements. There are specific situations in which a psychologist is legally mandated to share confidential information and these will be discussed with you in your first session. Please ask your psychologist if you have any unanswered questions regarding confidentiality.

  • How much do you charge for services?

Please contact us to dicuss fees for services as certain services will require specific attention, time, and materials.

  • What services do you provide and to whom?

We provide a variety of services to men, women, childen, and adolescents. Our services include individual, couples, family, and group therapy, as well as play therapy for children. We also provide a variety of assessment and consultation services. The Yellow Door Group team has a wide range of expertise, including working with people with depression, anxiety, stress, self-esteem, substance abuse, relationship issues, family issues, grief and loss, and trauma and abuse, among others.

  •  What is Play Therapy and how is it helpful?

Play therapy is a special form of counseling designed specifically for working with children. Research shows that children are not usually able to discuss their problems in the same way that adults can. As such, play therapy for children is generally seen as equivalent to "talk therapy" for adults.​ The Yellow Door Group is working to provide a play therapy area, but for now, children may be seen in the regular therapist's office.

  •  When can I expect to see a therapist?

Therapists of the Yellow Door Group work on different schedules to meet the needs of our clientele. Daytime evening, and weekend appointments may be available. Contact us to book an appointment.

  • Are my counseling costs covered through insurance?

In some situations, we may be able to bill your assistance program directly. In other cases, you would pay for your counseling up front and submit your receipt and any other required paperwork to your insurance provider for reimbursement. We recommend that you contact your coverage provider or human resources department of your Employee Assistance Program and find out their policy ahead of time.

Find us

Copyright 2012-2013 Canniff and Associates

Office #1

The Yellow Door Group Ltd

Ste. #227,  31 Peet Street

St. John's NL

Phone: 709-730-3351




                      Mailing Address:

                              P.O Box 16052, Stn Foxtrap PO

                           Conception Bay South, NL A1X 2E2

Make an Appointment

 Office #2

 Bay Roberts and Surrounding Areas

 Ste. # 6 (Downstairs Office)

 38-40 Main Highway

 Bay Roberts, NL, A0A 1G0